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ServiceChannel

Is this your company?

Disparity in department management leads to not great results. - Enterprise Sales Director ServiceChannel Employee Review

2.0
Mar 21, 2021
Recommend
CEO approval
Business Outlook

Pros

-Product is top of the industry. -Customer Success/Support teams are world class...leadership is awesome, and teams really enjoy working with each other. -Benefits are amazing. -Pay is top of the industry as well.

Cons

-Sales leadership is a disaster. (Doesn't help that it changes every year or so) -Turnover rate is insanely high in marketing/sales. (New leadership brings in their own guys, with 0 facilities experience/overall sales acumen) -Marketing team is understaffed, overworked, and under-appreciated. -Executive leadership have their favorites...which leads to severe paranoia among everyone else. (Never know when the axe could come) -Reputation in the industry has taken a major hit over the last year or so. Competitors know leadership is in flux, and are taking advantage. -0 DIVERSITY....sales team is all white dudes, who all are "tech sales bros".

Explore other reviews about ServiceChannel

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people good salary and great product

Cons

Only remote. There is no office

3.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, fully remote, decent tech stack

Cons

Leadership unaligned, extremely different levels of expectation from person to person

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