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ServiceChannel

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CSR - Customer Service Representative ServiceChannel Employee Review

1.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Working from home and insurance.

Cons

The management team with Service Channel call center is out dated and should be renewed. Management talks down to employees and belittles them. They do not listen to employee compliants/concerns or try to resolve any issues. Management is all family related and gang up on those who voice any opinions that do not conside with what they want or believe. Horrible, just horrible. Basically don't apply!!!!

Explore other reviews about ServiceChannel

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people good salary and great product

Cons

Only remote. There is no office

3.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, fully remote, decent tech stack

Cons

Leadership unaligned, extremely different levels of expectation from person to person

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