Clinical Case Manager - Anonymous employee ServiceNet Employee Review

4.0
Jan 10, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great experience with supervision, co-workers, and clients. Good training opportunities and room for bringing in new ideas.

Cons

A lot of paperwork, as is pretty typical. Hard at times to balance paperwork/administrative duties with direct client work.

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5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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