An innovative company with lots of potential - Senior Software Engineer ServiceNow Employee Review

5.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Learning opportunities Good work life balance Exposure to latest technologies

Cons

Management can handle things in a more structured manner

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ServiceNow Response
6y
Thank you for your thoughts, and for recognizing the growth opportunities at ServiceNow. We're glad you're here!

Explore other reviews about ServiceNow

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, flexible time off

Cons

Workload and difficult work life balance

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solving important problems at scale.

Cons

The culture has gone downhill. High performers are not awarded the way they once were. Bureaucracy and complexity have made it nearly impossible to deliver efficiently. There is no a strong product management function, no clear platform, strategy, and leaders have become less empathetic and more toxic as we have grown. Unlimited vacation actually accomplishes the opposite of what it is billed as. Whereas previous tech companies had X number of weeks protected for vacation, at ServiceNow you always feel bad for taking time off and know that people are watching.

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