Used to be great - Director ServiceNow Employee Review

3.0
Sep 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Great technology and Inspirational CEO

Cons

Lots of politics People playing office Poor PR Slow to promote internal talent No longer a high performance sales culture Not sales led Lack of talent management

Explore other reviews about ServiceNow

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary is pretty good

Cons

Too much office politics here.

1
3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Stock options and a fast growing company with high ambitions.

Cons

No internal growth. Favoritism is rampant and the company has essentially become a Salesforce mini-me - which has resulted in an aggressive, ambitious and cut throat culture. Long gone is the “hungry & humble” culture started by Fred Luddy.

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