Pros
ServiceNow takes the pandemic seriously -- we were among the first wave to make people work from home, and I haven't worked in the office since the first week of March last year. ServiceNow takes our mental health seriously -- we just came off of a 3-month run of "half-day Fridays" to give us a little extra recharge time. ServiceNow takes seriously their commitment to Diversity, Inclusion, and Belonging. The DIBs group has the ear of upper management and has regular contact with all of us. ServiceNow spoils me on working conditions, though I admit my bar is lower than most. I don't have to go out next to 2000-degree bars of steel on a dirt floor or maintain cranes 6 stories above ground, or breathe fumes from pickling acid or galvanizing lines. They provide air conditioning and snacks. ServiceNow pays me better than any job I've had before.
Cons
There seems to be a lot more budget for new hires than for promotions at my level.