BEST place I have ever worked! - Technical Talent Sourcer ServiceNow Employee Review

5.0
Jun 30, 2022
Recommend
CEO approval
Business Outlook

Pros

I truly feel like I am able to make impact here. It is small enough to make the impact but big enough to not have to wear all the hats. Work life balance, I have three kids and this is a MUST Remote or hybrid, employee preference (the closest office to me is like 4 hours away, never been there) Career growth and enablement, there is a lot of opportunity to learn and look outside of my immediate role to pursue other interests Culture is great if you love working remotely, they make active attempts to engage and keep us in a collaborative state of mind Unlimited PTO Amazing health benefits 401k matching Wellness days Paid volunteer time Matched donations tuition reimbursement (capped and job related) Ability to bring my whole self to work, I feel not sense of "drama" or politics here, its is very refreshing

Cons

Compensation is not the best but honestly it is pretty great. Base, bonus, RSUs. I mean I know I can go to a bigger tech company and get paid a little more but what I get from ServiceNow and the way they take care of the employees is second to none. I dont have to go into an office, I can go to work and be done.

Explore other reviews about ServiceNow

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary is pretty good

Cons

Too much office politics here.

1
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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