ServiceNow really cares about their people! - Solutions Consultant ServiceNow Employee Review

5.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Where do I start? -- I never expected myself to end up here, and yet here I am! ServiceNow is the company that has it all! An amazing work-life balance, competitive salary, and growth opportunities. Here is my list of Pros: - Unlimited PTO* - Generous total rewards package (Salary, bonus, benefits, etc.). - Amazing culture and people. - Onboarding and your manager cover everything you need to be successful in your role. * Subject to where you are in the world. I really can't speak highly enough about ServiceNow as a company.

Cons

The grass isn't always greener, and I really can't think of a con that would make me not want to work here. If I had to be super picky, the onboarding training courses can be a bit mundane, but there is much information to cover to help you succeed in your role. Once you're over the hump, it gets so much better!

Explore other reviews about ServiceNow

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, flexible time off

Cons

Workload and difficult work life balance

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solving important problems at scale.

Cons

The culture has gone downhill. High performers are not awarded the way they once were. Bureaucracy and complexity have made it nearly impossible to deliver efficiently. There is no a strong product management function, no clear platform, strategy, and leaders have become less empathetic and more toxic as we have grown. Unlimited vacation actually accomplishes the opposite of what it is billed as. Whereas previous tech companies had X number of weeks protected for vacation, at ServiceNow you always feel bad for taking time off and know that people are watching.

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