Great company that cares for its employees - Linguist ServiceNow Employee Review

5.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Open atmosphere, good benefits, and salary. ServiceNow cares for its employees by offering well-being days for example and encouraging time off as much as needed. They also support growth and learning. Lots of interesting engineering and GenAI projects. Very customer-focused and very successful in the last years.

Cons

The workload can be very high, also over longer phases. If results are needed, the well-being aspects can sometimes fall into oblivion ;-)

Explore other reviews about ServiceNow

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

team is great and supportive

Cons

lots of work and meetings

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solving important problems at scale.

Cons

The culture has gone downhill. High performers are not awarded the way they once were. Bureaucracy and complexity have made it nearly impossible to deliver efficiently. There is no a strong product management function, no clear platform, strategy, and leaders have become less empathetic and more toxic as we have grown. Unlimited vacation actually accomplishes the opposite of what it is billed as. Whereas previous tech companies had X number of weeks protected for vacation, at ServiceNow you always feel bad for taking time off and know that people are watching.

See reviews by: Helpful|Rating|Date|All