Residential Support Worker - Anonymous employee Shalom House Employee Review

3.0
May 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great experience to be working with and helping adults living with chronic mental illness. Very rewarding at times.

Cons

Can be extremely stressful without the right amount of direction and guidance. The HR team was difficult from the moment after hire until my last day. Some members are highly unnapproachable and make if uncomfortable to turn to for advice or questions.

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5.0
Oct 31, 2023
Recommend
CEO approval
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Pros

People and mission are great!

Cons

there are no cons here.

3.0
Dec 8, 2025
Recommend
CEO approval
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Pros

A lot of really good coworkers who believe in the mission Mostly easy workload Opportunities to pick up new skills

Cons

Disorganized management No upward mobility Lack of proper training Lack of support at front desk with clients Tense and stressful culture Lack of direction with inconsistent feedback, responsibilities shift without warning Deescalating clients in distress sometimes without support

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