Buggy and complicated - Anonymous employee Sharecare Employee Review

3.0
Jun 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, the humans who work here are genuinely great people. It's a growing company with an eye on advancing technologies, unafraid to make leaps. Substantial financial viability. Flexibility to work from home some.

Cons

The processes are often needlessly complicated/ duplicated and the website is buggy and constantly transitioning on the whim of the CEO, etc, slowing down work. Pay is below industry standards. Benefits are subpar, especially for a healthcare org. No mental healthcare and maternity leave meets only the legal minimum requirement. No "perks" to speak of outside of free coffee and soda. Heads-down, lunch-at-your-desk environment. Not enough staff to support tasks. No education offered. No training for managers. Little to no opportunity for advancement.

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5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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