Customer service - Customer Service Sharecare Employee Review

5.0
Oct 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Managers and Supervisors assigned to you keep you informed of daily task and assignments.and make sure you stay on track of your daily tasks.

Cons

No cons encountered at the moment. I Have no negative comments about this position currently being held at the moment.

Explore other reviews about Sharecare

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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