What is right and real when you see people put nasty posts after they are termed? - ROI Specialist Sharecare Employee Review

5.0
Nov 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, care about my kids, my life and me. My manager is great, she takes the time to understand what I am doing daily, what I need to get the job done. She isn't perfect, but I think considering how hard we all work to meet our productivity & quality goals, she is pretty great. We need to be productive and have high quality as we are working with medical records and there are a lot of people out there counting on us.

Cons

Repetitive work, so if you are the more social type or really into moving around a lot this job is not for you. it is a sit down, use the computer for 8 hours type of environment. quiet like a library so that folks can concentrate on what they are doing. (we are working with electronic medical records, so sensitive stuff).

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Sharecare Response
6y
The function of our ROI Specialist role is so important and we agree - can be challenging at times. Your transparency is appreciated! Please continue to provide internal feedback - whether it's through your top-notch manager, HR, or via one of our feedback portals like the colleague engagement survey. The insights our employees share help us tremendously. Many thanks!

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5.0
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CEO approval
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Pros

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Cons

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1.0
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Recommend
CEO approval
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Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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