Zero care for employees - Release of Information Specialist Sharecare Employee Review

1.0
Aug 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Hospital employee perks and discounts

Cons

Management and HR does not care about employees, they only care about productivity numbers and lowering the queue but do not understand the amount of phone calls, walk-ins, and interruptions that occur in a day. They did not even allow you to use your benefit time, even though you accrued it. They need more staff to reach the productivity rates they want.

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5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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