Assistant Manager - Assistant Manager - Hospitality Sheetz Employee Review

3.0
Aug 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good for the field. Hours are guaranteed with 5 hours of OT minimum every week. Vacation and benefits are nice.

Cons

Sheetz never closes. Phone calls at all hour of day and night. You never have enough people. The company shares how much they have grown as a company profit wise and where they are headed, but the hours dont reflect the increase. At a busy store, giving the customer service they want you to is impossible. You will be running from the 20+ customers in line to the screen full of orders in the kitchen for hours. No other restaurant has 1-2 people in the kitchen for dinner. If you arent a top level employee, you will sink.

Explore other reviews about Sheetz

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

decent compensation, good corporate culture

Cons

store culture depends on managers and other employees, 3rd shift can be dangerous depending on where you are

2
avatar
Sheetz Response
4d
Thanks for being a part of our Sheetz Work Fam! We’re so thankful to have employees like you. Thank you for your feedback!
3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-pay and benefits are good, -flexibility with schedule. -bonus every quarter based on customer satisfaction -(based on store) good management

Cons

-constant changes that don't make sense -QA can decide a new rule with no notice.(I support this if it leads to safer food, or better quality in the way we do things) -Constant mass producing of new stores, leeching off the yearly bonus we used to get every year. -Its a uphill battle to get a terrible employee out of the store, you would think its a union job with how hard it is. -(based on store) some locations with down right sacrifice the rest of the store to get a bonus based on one metric (and only management gets said bonus) , everything is a metric game. AHOD trumps all, everything else is secondary for some awful reason

1
avatar
Sheetz Response
2mo
Thank you for your feedback! We have passed this along to our larger team, and also encourage you to reach out to Employee Relations about any other concerns: 1-800-280-4357.
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