Great company to work for - Customer Service and Sales Representative Shentel Employee Review

4.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible schedule as needed. Commission structure is pretty solid. Decent benefits and pto plus discounts on internet and mobile device plans.

Cons

Swing shifts. 2 random days off. Working late in the evenings sometimes until 9 or 10. Overly micromanaged. Room to grow, but not without taking a pay cut since we earn commission.

Explore other reviews about Shentel

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

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