Does Shentel pay their employees well?

According to anonymously submitted Glassdoor reviews, Shentel employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Shentel. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shentel?

54% of Shentel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shentel 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Shentel?

Customer Service Representative (9) , Retail Sales Representative (8) , Retail Sales Consultant (7) , Manager (6) , Sales Representative (6) , Assistant Manager (4) , Store Manager (4) , Assistant Store Manager (3) , Engineer (3) , Associate RF Engineer (2) , Dispatcher (2) , Field Operations Supervisor (2) , Network Engineer (2) , Project Manager (2) , Retail Store Manager (2)

What are the pros of working at Shentel according to real employee reviews?

"Decent benefits and paid time off" ((in 25 reviews)); "Good pay but not best in area" ((in 12 reviews)); "Good people in the company" ((in 11 reviews)); "Great Coworkers make the job fun" ((in 4 reviews)); "Work from home, good 410k" ((in 4 reviews))

What are the cons of working at Shentel according to real employee reviews?

"Out dated management and poor planning" ((in 10 reviews)); "pay was low and managers would be steal sales from you and give them to other employees" ((in 4 reviews)); "Too much favoritism and inside gossip." ((in 3 reviews))

What are the top reviewed Shentel locations?

Edinburg , Lynchburg , Roanoke , Waynesboro , Winchester , Rustburg , Harrisburg , Hagerstown , Radford , Beckley , Etters , Charlottesville , Harrisonburg , Charleston , Mechanicsburg , Shenandoah , Woodstock , Christiansburg , Danville , Abingdon , Richmond , Staunton , Hampton , Norfolk , Weston , Chillicothe , Columbus , Tallahassee , Maryland City

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Shentel reviews

Decent If A Bit Old-Fashinoed - Senior Technical Support Representative Shentel Employee Review

4.0

Aug 5, 2021

Senior technical support representative

Recommend

CEO approval

Business Outlook

Pros

Pay is acceptable Benefits are excellent Work atmosphere is fairly relaxed Policies are generally pretty forgiving Employees are treated well

Cons

Upper management/VIP-level has a tendency to be set in their ways/old-fashioned. Lack of communication between different departments. Some of their policies are overly stringent/not consistent with others.

Explore other reviews about Shentel

5.0

Jul 8, 2026

Associate project manager

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0

May 6, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

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Jobs at Shentel

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Shentel

Decent If A Bit Old-Fashinoed - Senior Technical Support Representative Shentel Employee Review

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