An Honest Review From a Past Employee - Technical Support Shentel Employee Review

3.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Good management and a strong sense of being in a team.

Cons

3% raise regardless of Covid over 4 years. This is a great first tech job, however make sure to jump in a few years since there is only about a 2 dollar total raise that you can receive. Much better to get some tech experience here then take another job starting at 19 or higher that you are now qualified for. Again, do not get stuck here since unfortunately loyalty to this position does not help with pay raises.

Explore other reviews about Shentel

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

See reviews by: Helpful|Rating|Date|All