Could be much better - Anonymous employee Shentel Employee Review

3.0
Jul 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a better paying job than most in the area outside of manufacturing. They have good 401K contributions. cable service is free, just have to pay for internet, phone, and equipment.

Cons

We are overworked. Upper management has given a directive that any technician can be routed up to 14 service calls a day, which makes it impossible to do the best job possible while still making it to service calls on time.

Explore other reviews about Shentel

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

See reviews by: Helpful|Rating|Date|All