Customer service representative - Customer Service Representative Shentel Employee Review

4.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. 9 to 5 Monday through Friday.

Cons

Compensation could be more. Or they could re evaluate the commission structure.

Explore other reviews about Shentel

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

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