Run far away - Customer Service Representative Shentel Employee Review

1.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

They fire you for attendance issues when you have documentation from doctors concerning health issues that are out of your control

Explore other reviews about Shentel

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

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