Decent Job - Customer Service Representative (CSR) II Shentel Employee Review

4.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for additional income with sales, great remote job

Cons

Medical coverage is too expensive and honestly terrible, constant changes that only benefit the bottom line for the company and not the employee, not a lot of opportunity for promotions

Explore other reviews about Shentel

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

See reviews by: Helpful|Rating|Date|All