Tale of 2 companies - Senior Account Manager Shiftkey Employee Review

2.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice office, Onsite Gym, HSA and good health benefits cost. A few great leaders and resources to help you in your career. When I started in 2022, it was awesome - positivity everywhere, high fives and cheering, free swag and snacks, growth in sales numbers and everyone was happy. In 2023, investors got involved, the industry changed and all the leadership got stressed. Then the positive culture died.

Cons

Crazy amount of turnover. Good tenured sales reps that are great culture fits are let go for questionable reasons under the guise of non-production without acknowledgement of the legitimate impact that the changing market and state regulations have on production. ShiftKey will have people in training, with no open territories, no plan, just waiting to let the tenured employees go since the new employee is a cheaper replacement. If you get put into the wrong territory or on the wrong team, it can make for a short career at ShiftKey. There are some great leaders and teams, but there are snakes in various positions throughout all levels of the company that lack character. It's like a group of high school mean girls, whispering in corners, causing a toxic workspace. There are golden territories and then there's the picked over areas that have never grown or have been in a perpetual state of decline. Your territory might have credentialing and legal issues. You might be assigned into a state that might not be 100% compliant with state laws. If you make your direct leadership aware of the issues, they might tell you that "it's not a problem until it's a problem financially for the company" and "You need to quit talking about this and just sell". At least that's what I was told. It will become a problem when state regulators find out that you have been working in the gray. Your paycheck will take a big hit because production drops off significantly and then someone is packing up your desk for you and you disappear without a trace. I grew a territory from nothing, tried to protect it, Informed every leader around me of what was going to happen, and I was ignored. I watched the state hours diminish significantly and I was walked out the door. I was a top sales rep that went on an all expense paid, company trip because of my sales in 2023 and then I was let go two months later because other people didn't make the state compliance concern a priority. It cost the company a lot of money and it cost me my job.

Explore other reviews about Shiftkey

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, flexible, daily direct pay.

Cons

The shifts are usually more than hour away.

3.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote; pay; flex time off. Neat product design ecosystem and the design system looks good in a portfolio. It seemed like things were improving with how goals were set and worked towards. While the design team existed, the culture was at first good then turned sour due to the constant threats of layoffs, lack of promotion, and limited raises.

Cons

Constant layoffs; every time a new C-level came in heads would roll. There were 4 different heads of product and 4 CTOs in the few years I worked there. Very concerning for any company. Goals constantly changing... no or very limited growth on the career ladder for designers. The design team no longer exists here. If they are hiring for this role, they have realized their mistake and are clambering to rebuild. Take this lack of stability into consideration when you negotiate your offer.

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