The Good Far Outweighs Any Bad - Anonymous employee ShipStation Employee Review

4.0
Sep 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only reason this doesn't have 5 stars is because there is always room for improvement, anywhere and everywhere. Opportunity. If you put yourself out there, mingle with other departments, dabble with projects that are above and beyond your day-to-day workload, you can force an opportunity to present itself. It'll take a lot of extra work and you'll probably go a little crazy, but if you want to get ahead anywhere, that's what you have to do. I have the freedom to try new things, to make mistakes and correct course if they don't work. I can succeed or fail based on my own work ethic and ideas. That's freeing. Perks: —Free health/vision/dental plans —Employee Stock Purchase Plan & 401K —Fully-loaded fridges and snacks (replenished every Friday & you can put in snack requests) —Catered lunches on Wednesday —Free parking pass for the garage or a public transit stipend —Again, opportunity —Unlimited vacation and sick time —Lots of free t-shirts —Beer Fridays —Senior Management is accessible; the CEO has "office hours" every day

Cons

The workload tends to be intense. Inter-departmental communication has broken down in the past, but has already improved drastically. Not sure if it's a con, but odds are you need to put yourself out there for opportunities, as opposed to having them handed out. If you want to move around, make it known.

Explore other reviews about ShipStation

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Every single person that works here is super nice and welcoming.

Cons

Can't think of any cons

2.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

Cons

Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

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