By Far, Best Place I've Ever Worked - Account Manager ShipStation Employee Review

5.0
Oct 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Intelligent people in all departments, and a product/mission we all believe in. Hands down, the most collaborative place I've worked - regardless of role/department, you are relied upon for input/feedback, and everyone has ample opportunity to influence the direction of the company. Even though we're growing like crazy, it still feels like a young start-up, and there's a standing open-door policy with leadership. Plus, everybody here is just cool! Some of my best friends are people I've met at ShipStation, and I'd hang out with them regardless of work. Everyone works hard, but then you can also find someone to grab a beer with you pretty much any night of the week. -Full Medical/Vision/Dental -401K with Employer Match -Employee Stock Purchase Program -Public Transit Incentives -Stocked Kitchen -Weekly Catered Lunches -Beer Fridays -Shiny New Office at 38th & Lamar

Cons

VERY fast paced; all employees are expected to keep up to speed on weekly product/feature updates, as well as constant company-wide Slack, and the eCommerce/Shipping space in general. Most employees find this exciting, but it can be challenging for some.

Explore other reviews about ShipStation

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Every single person that works here is super nice and welcoming.

Cons

Can't think of any cons

2.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

Cons

Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

See reviews by: Helpful|Rating|Date|All