This job makes my life harder - Anonymous employee ShipStation Employee Review

2.0
Nov 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've made some great friends working here, and I've had to teach myself a lot. And there is a monthly monetary incentive for taking the bus to work instead of parking in the garage

Cons

When I started here is was amazing and the "perks" were definitely one of the main driving points for me. But I would rather have no catered lunches or beer fridays and instead have everyone in Sales and Support get a raise. It's extremely hard to make a living working here, despite ShipStation earning a lot of money for Stamps.com, who owns us. There is a chronic lack of communication between departments. New features (typically not very user-friendly) are constantly pushed out, even though we have a ton of other issues that are key to the core software that have yet to be addressed or taken seriously. There isn't really anywhere to move. There is the illusion. But I've known people to be promised promotions and be passed up. Eventually, after working here for a few months you wont want to be promoted, because you'll have heard so many complaints from other team members. There are definitely cliques - which I've had to learn to stop being irritated by - but it shows that this company cares less about "culture" and more about the illusion of it. We have beer fridays and drinking games, catered lunches and ping pong and fooseball tournaments, but - as someone said in a previous review - it feels like a band-aid. Once those things are over, you walk out of the lounge and the employees look miserable. Unpopular opinion: beer is not a cure-all

Explore other reviews about ShipStation

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Every single person that works here is super nice and welcoming.

Cons

Can't think of any cons

2.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

Cons

Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

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