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      ShipStation

      Part of Auctane

      Engaged Employer

      ShipStation reviews

      Upper Management Needs to Read These - Anonymous employee ShipStation Employee Review

      1.0
      Feb 1, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They throw perks at you, but that's not all that matters at a company and they don't seem to understand that

      Cons

      The pay is laughable Male executives don't promote women Need more women in leadership roles Employees that work hard and dedicate themselves to their jobs aren't rewarded or recognized Communication from upper management is HORRIBLE They expect way too much of you and use it as a test to see who will hold out long enough without getting a raise Barely room for improvement- it's a popularity game or who has known who the longest because all of the execs and management are friends

      avatar
      ShipStation Response
      6y
      Thank you for sharing your feedback. We're deeply saddened to hear about your negative experiences. At ShipStation, we strive towards offering the best compensation for all of our employees. We value company culture and want to ensure all employees feel equally valued at ShipStation. We are actively trying to be more transparent and clear with our employees, making sure we better communicate our priorities, plans, and goals. All managers should recognize and celebrate their employees, both their wins and losses. Our desire is for employees to find their roles to be both challenging and rewarding. If you have any additional feedback or ideas for how we can improve as a company, please feel free to email hr@shipstation.com.

      Explore other reviews about ShipStation

      5.0
      Apr 16, 2026
      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Every single person that works here is super nice and welcoming.

      Cons

      Can't think of any cons

      2.0
      Apr 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

      Cons

      Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

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