This is not a place for professional career - Anonymous employee ShipStation Employee Review

1.0
Jun 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only reason I could see this place being beneficial to anyone is if you're desperate for a job now and just need something for a year or less. The pro would be "flexible if you need something NOW".

Cons

Pay was around half industry rate, I only took it because I had hoped for growth. The job function was poorly defined from day one and no one lifted a finger to help. My leadership changed over five times over a year. The multiple organizations are constantly at war with each other with incredible drama and you won't get anything done. Watch your head or it'll get chopped by someone who doesn't even know what you do (and doesn't care). Absolutely toxic work environment save from the couple of good people on the lower ranks looking out for each other.

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ShipStation Response
6y
Thank you for leaving your feedback. We are saddened to hear about your negative experience. At ShipStation, we are continually striving towards improving the employee experience and our benefits as a whole. Our greatest hope is that all employees find their roles to be rewarding, challenging, and productive. If you have any additional feedback or ideas for how we can improve, please feel free to email hr@shipstation.com.

Explore other reviews about ShipStation

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Every single person that works here is super nice and welcoming.

Cons

Can't think of any cons

2.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

Cons

Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

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