What happened to this company? Seriously! - Anonymous employee ShipStation Employee Review

1.0
Sep 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pro's to discuss as of late. Snacks, lunch, drinks. The office is a nice, but a tight fit. You're too late for the big sale and bonuses. It's now owned by stamps.com.

Cons

There is a long list of cons! I would suggest those who are exploring opportunities here ask some really deep questions and see what your responses are. Ask about employee training and enrichment or what sorts of goals do you set for employees? How are advancement opportunities opened to employees? How much in charitable giving did you do last year? Will the founders bail at the end of the year after getting their $40 million in stamps.com stock (on top of their $50 million cash)? ShipStation is not the same company it used to be. People used to love coming to work and be proud to say where they worked. Today it is not the same company it once was. Employees are regularly shown the door with no warning. When advancement opportunities are available, they are filled in secret. No one is given the opportunity to express interest. No one cares about your personal career goals and there is zero effort spent on employee training. The work atmosphere is tense and edgy. The leadership at the top tends to publicly chastise people in front of others. Mgmt is not friendly or supportive, more combative and argumentative. There is only a small circle of people who the leadership actually listens to and gives lip service or hollow promises to the rest. Fear and intimidation is the preferred leadership style.

Explore other reviews about ShipStation

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Every single person that works here is super nice and welcoming.

Cons

Can't think of any cons

2.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

Cons

Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

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