Pros
I've never had a job where I enjoy going to work every day and seeing everyone I work with, until ShipStation. The work environment is great (startup), and benefits are awesome. Management is very approachable and always willing to help. They provide you with a Macbook and your own Geek Desk so you can stand while you work. They encourage us to order snacks and beverages every week, which is all free. ShipStation also feeds us at least once a week and gives us beer on Fridays! Oh, and the support/sales teams get to shoot nerf gun darts every Friday for cash. There is also a lot of opportunity for growth if you work hard. They really look for people who are self-motivated and think outside the box. The company is growing really fast so new positions do become available. They typically promote from within as well.
Cons
The volume of work is a bit intense. I think some people feel that they are overworked and/or underappreciated. It's part of working in the customer service industry though. I'll take being busy over being bored any day.