Uber-wannabe toxic culture - Software Engineer Shipt Employee Review

1.0
Jan 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The occasional trips to different cities are nice, depending on where you are. The company spends extravagantly on employees, you'll get the latest and greatest devices with 3 monitors if you ask. $5000 laptop just for Slack and Google Drive!

Cons

Sexism is rampant here and leadership is outright cocky. Leadership constantly throws their team under the bus to get ahead especially on the Customer Experience and Operations teams. Engineering dictates what gets done and the Product team is useless, they're just flailing to be relevant. Finance are required to pull all nighters once a week. The company knows how to spend, and Target got suckered into buying. Cursing is required to move up the ranks here. The amount of trash talk between leadership behind doors is quite appalling. I've never witnessed a leadership group willing to trash talk about each other in private this much. On the engineering side, there's a lot of technical debt and the team won't change because they know everything.

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Shipt Response
8y
Thank you for your feedback! Shipt cultivates an inclusive, respectful environment that fosters visibility and accountability, and promotes achievement through hard work. Believing team members are the key to success, Shipt is dedicated to ensuring team members are well cared for by providing meaningful benefits, perks, and access to relevant and worthwhile resources.

Explore other reviews about Shipt

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, extremely cushy work environment (see cons below), access to most modern tech stacks. I have enjoyed some of my time at Shipt as I had some autonomy in what I work on. That has changed recently, however.

Cons

Major disfunction originating from leadership. The product model and processes has always been messed up. Quarterly planning is an absolute nightmare, with garbage PRDs being AI generated causing engineering managers and project leads to be inundated with PRD reviews of half-baked ideas. Every quarter, a majority of product initiatives are "kicked off" late in the quarter due to miscommunication or lack of requirements, and engineering is forced to scramble to meet deadlines. No one (engineering, product, design) believes in the work that is dictated from the leadership team. Tech initiatives are crowded out by last minute projects that have no impact on business metrics. Arbitrary deadlines are set by leadership with no justification short of "we should move faster". Target needs to clean house and put their own people in place. There's an extreme lack of accountability at every level of this organization. Some engineers do minimal work and can coast for years. Leadership oversees farcical projects that never move the needle, yet they stay in their position. Unlimited PTO results in inefficiencies as key contributors for projects will be gone for weeks at a time.

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