Good for what it is. - Experiential Operations Specialist Shipt Employee Review

3.0
Jul 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home/hybrid work model. Some work perks/benefits are nice.

Cons

Incapable of hiring qualified employees. They advertise being a leader in their industry when in reality, all they do is copy what others do and not being proactive, makes this company a struggle to succeed. They do not listen to their employees when it matters most as they drive the bus closer to the cliff. The culture is nearing completely gone after many changes in C-level positions over the years. While they do attempt to put on a facade in hopes to keep the morale up, it is obvious the company values do not exist. There are nice benefits to working for Shipt, albeit they do not out weigh the cons of working for a company that struggles to be successful.

Explore other reviews about Shipt

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Highly collaborative and supportive work atmosphere. 2. Exceptional mentorship with thorough and careful guidance.

Cons

None. I thoroughly enjoyed my internship experience at Shipt.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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