Pros
Very few. Amazing manager and amazing co workers. Nice store to work in. Relatively easy job.
Cons
The pay is terrible. $9/hour for a key holder (which is basically an assistant manager type position) and soon minimum wage is going up to $8.10/hour so the sales associates are barely making less. Job duties are not given out well. The registers, credit card machines, and POS are WAY out of date and definitely need updated. We still have DIAL UP. I didn't even know that still existed. Despite the easiness of this job, there is way too much expected out of the key holders and way WAY too much heavy lifting. There are no real benefits or at least they say there are but then you hear nothing about them after that. I think I have sick pay? Who knows.... Also, the District Managers need to calm down a bit, they are always so rude and nasty for no reason. Lastly, there is just no positive reinforcement what so ever to do a good job. Oh wait, and there's no security systems in the stores so theft happens all of the time and the employees are blamed for it even though payroll can only be at so much so therefore there's like 2 people (maybe) running a huge store (Encore store) by themselves.