Awesome Company - Customer Service Representative Shop LC Employee Review

5.0
Apr 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Instituted Work From Home almost immediately during COVID-19, Profit Share

Cons

Position can be demanding with constant back to back calls

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Shop LC Response
6y
Thank you for taking the time to share your experience at ShopLC. We are thrilled to read your feedback! We have taken extra measures throughout our building to ensure each team member's safety. We immediately created a Covid-19 Task Force to ensure accurate and timely information sharing. Employees are encouraged to submit ideas, questions, or concerns which are then discussed in our weekly All Hands meetings with all employees. In this venue, information is shared on actions taken from the ideas or recommendations provided by team members, answering questions, and addressing concerns. Additionally, I have personally shared your feedback with our Director of Services so that he is aware of your concern. Here at ShopLC, one of our core values is Commitment. I can read from your feedback your commitment to help the company. It lets us know that we are on the right track and that there is always room for improvement. We look forward to the contributions that you will continue to bring to our company, and we hope that you carry on feeling this is an 'awesome company', and we will continue to do our very best for our team members. Please keep in mind that we have an open door policy, and we are always willing to listen should you have any additional suggestions. It is very thoughtful of you to provide this feedback and is very much appreciated. --Talent and Compensation Manager

Explore other reviews about Shop LC

5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

A great place to intern at, learnt a lot at IT department and very helpful to interns.

Cons

A proper internship program would be nice so there's more structure.

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Shop LC Response
1y
Thank you for taking the time to write a review! We appreciate hearing about your experience and are glad that you enjoyed working at Shop LC. We thank you for your time and contribution to Shop LC, and we wish you all the best!
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work and good benefits

Cons

Very dishonest work culture, bosses and senior managers are allowed to steal and take the products home and present wrong information and reports to the management because they are very very close to the owner of the company. Workers are told to cancel orders, ship wrong orders, etc. and not speak the truth otherwise they will get fired. Never worked in a company before like this where managers are asking you to involve in dishonest work and activities, it's so strange!!

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