Customer Service - Customer Success Specialist Shop LC Employee Review

5.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Great Management Bonus structure is alright, and they're very willing to help. Loved my job here and it was also remote due to covid,

Cons

Lots of frequent changes not a lot of time to implement the change Some issues that the customers have aren't new and are ongoing and the company sometimes takes a bit too long to implement the changes that are needed to satisfy the customer.

Explore other reviews about Shop LC

5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

A great place to intern at, learnt a lot at IT department and very helpful to interns.

Cons

A proper internship program would be nice so there's more structure.

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Shop LC Response
1y
Thank you for taking the time to write a review! We appreciate hearing about your experience and are glad that you enjoyed working at Shop LC. We thank you for your time and contribution to Shop LC, and we wish you all the best!
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work and good benefits

Cons

Very dishonest work culture, bosses and senior managers are allowed to steal and take the products home and present wrong information and reports to the management because they are very very close to the owner of the company. Workers are told to cancel orders, ship wrong orders, etc. and not speak the truth otherwise they will get fired. Never worked in a company before like this where managers are asking you to involve in dishonest work and activities, it's so strange!!

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