Transparency Required - Anonymous employee Shopify Employee Review

3.0
Apr 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work from home - All equipment needed is sent to you and top notch - Great benefits and perks - Good team mates - Learn new skills - Some shift flexibility

Cons

- Heavily metric based - Short breaks - You may be assigned an inexperienced manager - This is a call centre job, in training it might not seem that way - Low pay - Very hard to move up out of Guruland even despite past experience - There will always be something you don't know, you will never be trained on everything we are expected to support because it's impossible to keep up

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5.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Amazing company with incredible product

Cons

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2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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