Guru role not as described - Anonymous employee Shopify Employee Review

Majority of my team wanted to quit after only a few months on the job. Its not as described. The scope of support you have to provide is completely unreasonable and they say that other team members will help but they usually didnt have time for newbies. Theres also a strong emphasis on sales which was never mentioned in the job description. Also you have to juggle up to 3 customers at once. Customers realise youre not only helping them and they get angry.