Rapid growth was not handled well by management and Gurus suffered - Anonymous employee Shopify Employee Review

3.0
Aug 20, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, hardworking teammates Working from home has its perks Nice benefits

Cons

- Management/leads did not convey expectations for the role, and they seemed to change constantly without notice or context, which was frustrating and I was often left feeling like I didn't know how to succeed in the role - No real room for career growth, because of how big the role is now, I would say don't hold out expecting this to be an 'entry' position as it might have been a few years ago

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5.0
Jul 2, 2026
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CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is on the higher end for the role

Cons

The new commission structure is among the lowest in the industry. You essentially get your commission paid out in tiny increments spread out quarterly over three years. If the merchant ever leaves Shopify, or goes out of business, you leave or get fired, in that time you lose all payouts.

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