Good company, not for everyone - Customer Success Guru - Remote Shopify Employee Review

3.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great perks and benefits, awesome coworkers

Cons

Only one speed. If you cannot keep up, you are drowning. Not the best for any with health problems or for any intersectionals, although they say they are improving this. Difficult to get time off. Inconsistent management seems to be a widespread problem, other employees were only too eager to tell me.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is on the higher end for the role

Cons

The new commission structure is among the lowest in the industry. You essentially get your commission paid out in tiny increments spread out quarterly over three years. If the merchant ever leaves Shopify, or goes out of business, you leave or get fired, in that time you lose all payouts.

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