Good place to start - Customer Success Guru Shopify Employee Review

3.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

great benefits, good work culture, learn a lot about running a business,

Cons

Have to deal with rude customers, always being watched, gets too busy, feel like a robot sometimes

Explore other reviews about Shopify

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is on the higher end for the role

Cons

The new commission structure is among the lowest in the industry. You essentially get your commission paid out in tiny increments spread out quarterly over three years. If the merchant ever leaves Shopify, or goes out of business, you leave or get fired, in that time you lose all payouts.

See reviews by: Helpful|Rating|Date|All