Friendly and supportive work environment; plenty of autonomy - Escalated Support Shopify Employee Review

5.0
Dec 7, 2019
Recommend
CEO approval
Business Outlook

Pros

- The teams I have been a part of are incredibly supportive of each other's goals and personal development. - I have regular chats about my impact with my team lead, which helps guide my growth within the company. - There is a huge amount of trust between leads and colleagues; I thrive in this level of autonomy. - I get to have a positive impact in merchants' lives each day. - I feel very supported by the benefits plan provided; it is evident that the company wants happy and healthy employees. - I have a great work-life balance where I am able to create a strong boundary between work and non-work hours. - All technology to perform the job is provided.

Cons

- Working remotely can sometimes be a lonely experience. - Certain internal job opportunities are only available in cities with offices.

Explore other reviews about Shopify

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is on the higher end for the role

Cons

The new commission structure is among the lowest in the industry. You essentially get your commission paid out in tiny increments spread out quarterly over three years. If the merchant ever leaves Shopify, or goes out of business, you leave or get fired, in that time you lose all payouts.

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