Remote Shopify Success Guru - Customer Success Guru - Remote Shopify Employee Review

3.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, Offices, Culture, Lifestyle Spending

Cons

High stress, burn-out, lack of diversity

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Shopify Response
5y
Hi, thanks for the review! Nowhere is the values of constant and deliberate learning more important as in our Guru team. We ask our Gurus to constantly strive to learn, practice and reflect upon those skills and concepts necessary to succeed in the role. Our Gurus are the first port of call when one of our merchants needs a helping hand, so this role can definitely have its challenges! We appreciate Shopify’s fast-paced & constantly changing environment can sometimes feel difficult to thrive in - and that is OK! Be sure to take advantage of things like personal days if you need to take time to rest and refuel. Your Squad Lead is also there to talk to if you are feeling stressed or burned-out. I'm glad to hear you see value in the benefits and lifestyle spending! We work hard to continually review our perks and benefits to ensure we remain competitive and employees can tailor their package to their lifestyle. Thank you again for the review!

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Cons

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Cons

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