Good on paper, poor in practice - Software Developer Shopify Employee Review

3.0
May 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots of growth and learning, lots of experience to be had.

Cons

Poor support for employees, politics and discrimination are ripe throughout management.

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Shopify Response
5y
Hi, thank you for leaving a review! I'm so sorry to hear you had a bad experience while working here. If you feel like your work environment is beginning to turn toxic, speaking to your HR rep immediately is the best course to take. Office politics can for sure be an obstacle; it's something we do our best to remove totally for all employees. People can only thrive in their place of work when they feel their concerns are heard and their needs are supported. Your HR rep can help the team identify the problem and openly communicate to resolve the larger issues that can lead to these politics Discrimination is not tolerated at Shopify, full stop. If you've seen it or experienced it, bringing it to the attention of your HR rep is the surest course for immediate action. I understand you're leaving this review as a former employee, so it can be difficult to get back in touch with your former HR rep. If you would like to leave more specific feedback for our internal team to review, you can do so here via our support pages: (https://bit.ly/3htj6v3). Thank you again for the review, I wish you the best of luck in the future!

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

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2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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