Great - Service Delivery Manager Shopify Employee Review

5.0
May 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Great company, great vision, challenging but fair problems to work on every day.

Cons

Smaller team leaders lie to their superiors to get themselves ahead at the expense of the team.

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Shopify Response
5y
Hey, thanks for the review. 5 years is a long time, congrats! Thank you so much for leaving such a kind review. It's great to know that after so many years here, you still have a passion for your work and are so enjoying the challenges that come along with it. If you notice things like this happening, people putting themselves before the team and then having the team suffer because of it, I would urge you to reach out to your team lead immediately. This behaviour is not fair and it is not tolerated. I understand it can be a sensitive topic to bring to a lead, so if you'd feel more comfortable, you can always reach out to your HR representative directly to express your concerns. They would be happy to investigate further. Thanks again for the kind words, here's to many more years!

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CEO approval
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Pros

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Cons

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2.0
Jun 29, 2026
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Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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