Amazing company to work for - Customer Success Guru Shopify Employee Review

5.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay. Work from home. Great culture

Cons

Can be a bit lonely sometimes.

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Shopify Response
5y
Hey, thank you for posting a review! I'm glad to hear you're enjoying your experience overall, we try to make everyone's work environment as positive as possible. So it's great to see this as a positive for you! I hear what you're saying about feeling a little lonely sometimes. It can be difficult to connect when we all mostly work from home now. Personally, my role is also remote, so I understand you here! Slack is a great resource to connect with others, especially as physical meetups are more difficult in recent times. If you're based in Waterford, #ireland-social or #ireland-wellbeing are great ones to check out if you haven't already, there are some great resources shared in those channels. Thank you again for leaving a review!

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CEO approval
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Cons

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2.0
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Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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