Pros
Modern tech stack Good internal tools Used to have great culture
Cons
No data-driven decisions, the company claims to be “merchant obsessed” but fired everyone that worked with ux research and does nothing to sove merchant complaints. Product decisions around new features are top-down because “SLT knows what the merchant need better than the merchants” Culture used to be great, but has been going downhill since we went remote only. We had lunches, yoga, massages, haircuts, beer on tap in the office, etc for free. Now we have very low budgets to get together once or so per year, and not a penny can be used to buy alcohol. Diversity used to be a priority, but a lot of people from minority groups quit/were fired and replaced by straight white tech bros. We used to have ask me anything sessions were SLT would actually respond to tough questions, and much more transparency. Now, slack channels get censored, SLT blatantly lies to us or ignore questions all the time