I wish they laid me off too - Launch Engineer Shopify Employee Review

Destroyed my mental health. The job requirements are not clear enough, and you're expected to just deal with everyones abuse. You have to work beyond the regular 9-5 hours. You put in big 4 consulting gig hours without the pay. Compensation is really low and the company gives you the runaround on when they will increase your pay. I've been at Shopify for 3 years and still making the same money I did when I started. PTO is unlimited but you will still be hounded by managers and salespeople expecting you to provide them information and do work for them on your time off. The salespeople at the company low-tier, and none of them know a thing about the product. This in turn leads to my team getting a plethora of upset merchants. I have never worked at an organization where the salespeople were THIS bad. No accountability or clawbacks for sales either, so you're just left to deal with their crap. My team has gone through multiple leaders and reorganizations, hard to understand what we're even doing or what our goal is. We also have very silly impact reviews but you're never actually given actionable feedback, and your rating almost always comes as a surprise to you. I've seen my rating change after the fact, months later, with no explanation. Very sketchy. No transparency from Management. They put on little AMA sessions where they just answer all the easy questions then pretend to not see the tougher ones. The company laid off 10% of their staff in the most unapologetic and inhuman way imaginable. No accountability from leadership who messed up, just crocodile tears in a livestream. The rich people at this company stayed rich while the poorer folks got let go.