Was caught up in layoffs, but treated well nonetheless - Senior Technical Program Manager Shopify Employee Review

4.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- Despite only having worked there for 2 months, received a 4 month severance - Solid culture focused on work-life balance - the best "Dollars-per-hour-worked" job I've had to date

Cons

- Company felt extremely bureaucratic - the exact thing they set out to disrupt. Small decisions required multiple approvals up the chain of command, and by the time it was approved, the motion was often no longer relevant. They claim to focus on "GSD" but their reach exceeds their grasp due to the bloated checks & balances required to move the levers. - Leadership very isolated. The only time I was even on the same call as a VP was on the 10 minute call when they laid me off. Hard to feel like you're part of the decision making process. - Lots of busywork completing status updates that I have the sneaking suspicion would never be reviewed more than 1 level above you.

Explore other reviews about Shopify

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is on the higher end for the role

Cons

The new commission structure is among the lowest in the industry. You essentially get your commission paid out in tiny increments spread out quarterly over three years. If the merchant ever leaves Shopify, or goes out of business, you leave or get fired, in that time you lose all payouts.

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