Q: What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (113) , Customer Support Advisor (94) , Account Executive (84) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (73) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Support Specialist (40)

Question 1

Does Shopify pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Shopify. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Shopify?

Accepted Answer

44% of Shopify employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Shopify?

Accepted Answer

Support Advisor (225), Software Developer (114), Software Engineer (113), Customer Support Advisor (94), Account Executive (84), Customer Success Guru (80), Junior Support Advisor (75), Senior Software Engineer (73), Data Scientist (57), Customer Service Representative (52), Merchant Success Manager (52), Team Lead (48), Customer Success Guru - Remote (42), Recruiter (40), Support Specialist (40)

Question 4

What are the pros of working at Shopify according to real employee reviews?

Accepted Answer

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 472 reviews)); "The people on your team with the same title as you are great to work with." ((in 405 reviews)); "It has a great culture of innovation and you're going to be working with lots of intelligent individuals." ((in 382 reviews)); "Permanent work from home is the number one reason why I stay with the company as it gives me more time with family." ((in 164 reviews)); "good pay is good good" ((in 142 reviews))

Question 5

What are the cons of working at Shopify according to real employee reviews?

Accepted Answer

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 180 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 161 reviews)); "poor management and quite top down" ((in 137 reviews)); "Inexperienced managers and leads" ((in 67 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 37 reviews))

Question 6

What are employees saying about Shopify layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

Question 7

What are the top reviewed Shopify locations?

Accepted Answer

New York, San Francisco, Los Angeles, Chicago, Austin, Atlanta, Dallas, Boston, Denver, Seattle, Washington, Indianapolis, Lehi, Phoenix, Canada, Houston, Ireland, Ontario, Menlo Park, Portland, Remote, Bloomfield, East Hanover, Frenchtown, Newark, Union, Cherry Hill, Boise, Provo, Salt Lake City

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Culture is going downhill and senior leadership seems floundering - Staff Developer Shopify Employee Review

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