Demoralising work environment - Anonymous employee Shopify Employee Review

2.0
May 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health insurance, lifestyle spending account perk

Cons

Mantras such as 'doing more with less' and needing to constantly 'get 40% better' are burning people out. The compensation system is regularly changed and rarely makes sense, meaning goalposts are always moving and expectations are unclear. Job descriptions are kept purposely vague to exploit you. If you are lucky enough to be stack ranked higher than the majority of your team during performance reviews, any potential raises are small and capped. The wonderful people focused culture Shopify once had is dead. Morale and engagement is extremely low.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is on the higher end for the role

Cons

The new commission structure is among the lowest in the industry. You essentially get your commission paid out in tiny increments spread out quarterly over three years. If the merchant ever leaves Shopify, or goes out of business, you leave or get fired, in that time you lose all payouts.

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